Amid Jet Airways’ temporary suspension of operations, passengers have found themselves in a fix. Twitter bears a testimony to this as it is flooding with customers complaints. Jet Airways flyers are now desperately reaching out to the agents and travel aggregators to get their refund.
The customers may find some respite as Jet Airways has said that customers will be re-accommodated or will be fully refunded. “We would like to assure you that our customer support teams are working 24×7 to ensure that our guests are re-accommodated on to alternate flights or provided with a full refund,” the airline’s website said.
Way out for customers
For those who booked their tickets in advance, the choice is between cancelling tickets on their own or waiting for refunds from respective agents.
