Caller identification app Truecaller on Thursday said it has partnered with Indian Railways to provide passengers with greater trust in communication, wherein people will see a green verified business badge logo while making calls to the 139 Helpline.
Additionally, verified SMS message headers will ensure that the customers know that they are receiving the communication about their bookings and other travel details from IRCTC only, a statement said.
The verified tick mark icon will lock Indian Railways brand name and profile photo on Truecaller, offering a safer customer experience and reducing the chances of frauds, it added.
