In order to ensure smooth and quick passage of vehicles at the toll plazas, the National Highways Authority of India (NHAI) has issued guidelines to ensure no more than 10 seconds of service time per vehicle even during peak hours at toll plazas to ensure minimal waiting time. The NHAI said as social distancing has become the new norm, commuters are increasingly looking at FASTag as a toll payment option as it nullifies the chances of any human contact between the drivers and the toll operators.
Let’s take a look at NHAI’s new guidelines:
1) The new guidelines aim to minimise waiting time at toll plazas and ensure service time of not more than 10 seconds per vehicle even during peak hours at the toll plazas on the National Highways.