Vistara is planning to extend its gate-to-gate luggage delivery service, under which check-in luggage is taken from passenger’s home before the journey and delivered to their final residing place, to specific flights connecting Hyderabad as well as Bengaluru. The airline started the pilot phase of this service in partnership with luggage transfer company CarterX on its Delhi-Mumbai flights from March 13, said its spokesperson in a statement.
“Basis customer feedback and several other observations, we plan to progressively introduce this service in other markets as well. Hyderabad and Bangalore are already in the pipeline for phase 2 of rolling out this service,” the spokesperson added.