Vistara has expressed regret about the incident involving a blind woman passenger who allegedly had to wait for a long time to deboard from a flight at Kolkata airport last week. The woman passenger’s son took to social media to narrate the incident that happened on the Delhi-Kolkata flight after it landed at Kolkata airport on August 31.
In a short video narrating the incident that was posted on Instagram, the woman passenger’s son Ayush Kejriwal said his mother is blind and there was an assisted travel plan for her using a wheelchair. When the flight landed at Kolkata, everybody got off and mother had to wait, he claimed.