Vistara airline on Friday apologised to passengers for the flight cancellations and delays that have taken place since Monday amid pilot unrest.
“We acknowledge that the recent experience of our customers fell short of the standards that we hold ourselves to, and we sincerely apologise for the same,” the airline stated in a social media post.
Describing their situation as akin to “bonded labourers”, two Air India pilot unions had voiced their backing for Vistara pilots on Thursday, who have raised grievances regarding the duty roster and the revised salary structure. Vistara is in the process of being merged into Air India.
