Lucknow A Virtual Reunion Room (VRR) has been established at Chaudhary Charan Singh International Airport (CCSIA)here for the convenience of passengers. The audio-video communication set up near Gate No. 1 in the security hold area of the domestic Terminal-2 of the airport will help passengers clear their baggage that is found with any restricted/ prohibited item, without going to the In-Line Baggage Screening (ILBS) area. The passenger convenience initiative was inaugurated by Arun Bansal, CEO, Adani Airport Holdings Limited (AAHL), Rahul Bhatkoti, chief airport officer of CCSIA and Ajay Singh, chief airport security officer, CISF on Sunday.
A CCSIA spokesperson said, “Earlier, a passenger had to visit the Level-4 area for verifying his check-in luggage and get the prohibited/ restricted item removed. Now with the VRR, the airport will be able to fast track the Level-4 clearance of the baggage from ILBS.
