As VietJet Air travellers from Benglauru continued to express their ire over cancellation of tickets to Vietnam, the Vietnamese low-cost carrier on Thursday told The Indian Express that it would implement a full refund policy to the affected passengers.
Though the airline company has clarified that the flights were cancelled due to “operational reasons”, it has not apologised for the inconvenience caused to the passengers nor has issued any clarity on the advertisements that was promoted online.
A statement from the airlines company said, “Due to operational reasons, VietJet announced to cancel all its flights from Bengaluru and Hyderabad since October 08, 2022. Passengers affected by the changes were notified via emails/phone contacts registered in their booking.
