Vande Bharat trains update: Indian Railways is looking to address passengers’ complaints about food availability and hygiene on Vande Bharat trains. The Railway Board has issued a directive to all zones, IRCTC and CRIS to address complaints regarding catering services and hygiene on Vande Bharat Express trains. The measures, aimed at improving better hygiene, service, and food availability, are to be implemented immediately by all concerned parties, according to the Railway Board letter quoted by PTI.
Passenger grievances related to catering services on Vande Bharat trains prompted this action by the Board. To address these issues, the Centre for Railway Information Systems (CRIS) and the Indian Railway Catering and Tourism Corporation (IRCTC) have been instructed to work together. Passengers will receive SMS notifications offering the option to book food and information about available food services.
