In the wake of multiple untoward incidents on its flights,Air India has modified its in-flight alcohol service policy wherein cabin crew have beentold to tactfully refuse further serving of alcohol if needed.
According to the revised policy, ‘Alcoholic beverages must be served in an appropriate and safe manner. This also includes refusing to serve alcohol (further) to the guests.” Air India said in a statement on Tuesday.
Air India faced heavy backlash from everywhere including the Directorate General of Civil Aviation for its poor handling of the back-to-back incidents of unruly behavior of passengers on its flights.
