MUMBAI: Travel agents apex body TAAI on Thursday said it needs total cash refunds from the airlines for the cancelled flights, saying both the community members and the customers are struggling with liquidity issues. The statement comes against the backdrop of the Supreme Court order directing refund of air tickets for travel during the COVID-19 lockdown period from March 25 to May 24.
The Travel Agents Association of India (TAAI) in the statement said that while it respects the order but feels that it is a “status quo” of the Directorate General of Civil Aviation’s (DGCA) earlier directions to the airlines.
In its order, the Supreme Court directed refund of air tickets (domestic and international) for travel during the COVID-19 lockdown period from March 25 to May 24 within three weeks from the date of the cancellation of flights.
