The Indian Railway Catering and Tourism Corporation (IRCTC) has started a new initiative under which passengers on select trains can order food on WhatsApp.
Passengers can send messages to the number – 8750001323 – for getting food delivered to their respective berths. The initiative is being implemented in two phases.
In the first phase, a customer booking an e-ticket will receive a message from the WhatsApp number with the option to opt for e-catering services by clicking the link http://www.ecatering.irctc.co.in.
With this option, customers will be able to book meals from restaurants along the route, directly through the e-catering website of the IRCTC without even taking the hassle to download the messaging app.