ROURKELA: The Tata Power Western Odisha Distribution Ltd (TPWODL) has been in the eye of a storm over inflated energy bills and alleged use of coercive methods to collect the dues in Rourkela.Locals alleged that Thursday’s incident where the discom’s bill collection staff allegedly assaulted an elderly woman and her son over pending electricity bill is a case in point. Often consumers are pressurised to pay immediately before their grievances are heard and at times, TPWODL employees resort to high-handedness while dealing with consumers, they alleged.
