Mumbai/New Delhi: Passengers booked to fly on Jet Airways (India) Ltd have been hit by a double whammy after the airline temporarily suspended operations on Wednesday night. Their travel plans are in a mess and no one knows if and when they will be refunded.
The woes of passengers were compounded as International Air Transport Association (IATA) suspended Jet’s membership of its payments gateway on Thursday, potentially affecting the process of refunds.
The complaints are piling up thick and fast.
