BENGALURU: A nightmare unfolded for a city-based entrepreneur who had been with his family to Andaman and Nicobar Islands to celebrate the 35th wedding anniversary of his parents. The reason: SpiceJet provided them tickets from Port Blair to Bengaluru on a Boeing 737 Max 8 aircraft, a flight that was grounded a month ago.
Rahul Neelkanth, Managing Director of Peregrine Phosphate (P) Ltd, plans to approach the consumer court seeking justice for the trauma his family underwent on May 11 with their two infants in tow at Vir Savarkar International Airport in Port Blair.
The DGCA had grounded all Boeing Max 737 aircraft in India from March 13. Neelkanth’s family were issued the tickets on April 15. Though SpiceJet helped the family return to Bengaluru by booking them on a flight to Kolkata and then to KIA, Neelkanth is still upset. Instead of reaching Bengaluru in 2.5 hours from Port Blair, the family reached after 12 hours, he said.
