Budget airline SpiceJet on Thursday unveiled automated customer service and check-in facility via popular instant messaging application WhatsApp. Earlier, these facilities were available in SpiceJet’s website or mobile application.
SpiceJet’s automated customer service agent called “Ms Pepper” can be accessed by passengers at mobile number 6000000006 anytime, it said in a press statement.
“WhatsApp “Hi” to Ms Pepper on your way to the airport and she will help you with the mandatory web check-in process without the need to visit SpiceJet’s website and deliver your boarding pass directly to your mobile phone,” it stated.
