Taking a strong view on the widespread failure of electricity supply that occurred on August 12, which adversely affected consumers who had smart meters installed, the UPERC on Tuesday issued a showcause order to UPPCL and its discoms as to why a compensation of Rs 100 should not be paid to all the consumers whose supply has been restored within 24 hours, alongwith an additional compensation of Rs 50 per day to those whose connections were restored beyond that time period.
Taking into account various provisions of Electricity Act 2003, Electricity Supply Code and General Conditions of Distribution Licensee 2004, the Commission passed the order, observing that there was absolutely no cause of disconnection on account of the consumers but was an example of complete mismanagement of licensee.
