The Directorate General of Civil Aviation (DGCA) on Saturday said there was prompt response from Scoot with regard to many passengers missing its Amritsar-Singapore flight due to rescheduling of the departure timing on January 18.
The timing of the flight was changed on account of the prevailing foggy conditions at the Amritsar airport, according to the regulator.
In a statement, DGCA said it had sought a report from Scoot regarding the January 18 flight — which departed from Amritsar to Singapore in which 17 passengers were affected as they were not informed by their travel agent about the change in time.