It was a quiet Easter holiday at the offices of major European oil companies and refiners when an email in Russian landed. “What the hell does it say?” one manager recalled thinking as he sent it to his Moscow office for translation.
He was in for a shock.
The letter was from the state pipeline company in Belarus, Gomeltransneft, telling oil refiners and pipeline operators in Poland, Ukraine, Hungary, Slovakia and the Czech Republic that the crude heading towards them from Russia down the 5,500 km (3,400 mile) Druzhba pipeline network was heavily contaminated.
“We ask you to immediately take all measures to avoid potential losses and other negative consequences,” said the Gomeltransneft letter dated April 19 and seen by Reuters.