Punjab Government has set up 103 Nodal Complaint Centers across the State to redress the complaints of electricity consumers where they can register their complaints by calling the toll-free number 1912. Announcing this after reviewing the toll-free number system, Power Minister Harbhajan Singh ETO on Monday informed that PSPCL is providing electricity supply services to about 99 lakh consumers across the State, and it has more than 9000 dedicated employees or officers to redress the complaints of consumers regarding power supply. They work in 24-hour shifts, redressal of power supply complaints of power consumers distributed across 500 sub-division offices, said the Minister. He said that a control room at the head office Patiala and five zonal level control rooms have also been established to monitor these complaint centers.
