Shifting of the only complaint centre of Punjab State Power Corporation Ltd from the town to PSPCL office situated at Pohir village in Ludhiana district has upset consumers of all categories, including domestic, commercial and small-scale industry.
Poor women, elderly persons and children requiring the services of complaint redress staff are now required to cover a distance of 3 km to lodge a formal complaint with the staff and the exercise seems to be near impossible during odd hours of the day.
