The state power conglomerate is unable to provide uninterrupted supply to keep alive its automated bill payment machines, forcing consumers to wait for hours in long queues to clear their electricity dues in Dhanbad.
As many as 10 of 22 ATP (any time payment) machines of Jharkhand Bijli Nigam (JBVNL) do not have power back-up facility other than the 15 minutes of in-built power back-up. This has led to long queues outside the JBVNL office counters in the time of power cuts.
Jharia resident Prajesh Chaubey tried two ATP machines last week, but none was working.
