Jet Airways’ pilots decision to stop flying from April 1 till their salaries are paid could affect the bookings which passengers are making on the carrier.
John Nair, Head, Business Travel, Cox & Kings, told BusinessLine that travellers are cautious. “(They) do not want to take a chance and they are booking on other airlines,” he said.
SOTC is reassuring its customers through proactive communication about alternative travel arrangements by providing them with reliable flight options and bearing the additional costs of the same to those who have been inconvenienced.
“Going forward, we have taken measures to not book customers on flights that are being cancelled frequently to ensure that they are not inconvenienced at any point during their holiday,” Daniel D’souza, President & Country Head, Leisure, SOTC Travel, said. SOTC is a travel and tourism company.
