Passengers rage over disruptions at Jet Airways

NEW DELHI: India’s embattled Jet AirwaysNSE -1.11 % put photographs of smiling women employees on social media last week for Women’s Day, using the tagline “Standing tall; touching the skies” but few passengers reacted cheerfully.

“‘Touching the skies’ is a good joke at a time when your flights are getting grounded,” said a respondent on Twitter, while others expressed anger and dismay at cancellations, delays in refunds and long response times to telephone calls.

India’s second-largest carrier, grappling with debt of more than $1 billion, Jet has delayed payments to banks, lessors, vendors and staff. Lessors have grounded more than three dozen planes, forcing hundreds of flights to be cancelled.