Gateway services and cargo operations company Air India SATS Airport Services has been involved in the repatriation of Indian citizens and providing logistics support to international airlines. In an interaction with BusinessLine, AISATS CEO Ramanathan Rajamani shared insights on the ‘ground zero’ experience and the role of ground handling operations during Covid-19. Excerpts:
What kind of challenges did Air India SATS face during the repatriation of passengers?
During the first half of the lockdown period, we were able to get 22,000 passengers across 125 destinations to return to their homeland. This number includes Indian nationals as well. We have also supported 44 international airlines so far. For cargo operations, we have managed to handle over 4,000 metric tonnes including medical supplies.
