NEW DELHI: India’s aviation regulator has warned airlines to prepare for increased cases of pandemic-time unruly passengers due to heightened stress. Disagreements or fights over things like refusing to wear masks or suspecting someone to be showing Covid symptoms have been identified as new flashpoints in the current situation.
Airlines have accordingly been asked to publicise the new norms for flying that need to be followed to minimise the spread of the pandemic, as well as the punishment unruly passengers can face in case of not adhering to the norms, which includes being barred for flying for varying periods of time.
While operating in Covid-19 environment, “there may be increased stress on passengers due new processes in place which may lead to increased disputes between passengers or with the crew. An increase in cases of unruly or disruptive passengers should be expected, either prior to departure or inflight.
