BENGALURU: The Bangalore Metro Rail Corporation Limited (BMRCL) is battling reluctance from families to permit their officials inside houses for a survey before tunnelling. This is done to help BMRCL set right any damages caused after tunnelling, said top Metro officials. A senior official said, “We undertake a pre-building study and a post-building study underneath which any TBM would carry out drilling. People are reluctant to permit surveyors inside their homes citing privacy which will put them at a disadvantage when they later report about damages.”