Tata Sons chairman N Chandrasekaran on Sunday condemned the Air India ‘urination’ incident took place on November 26 last year and admitted that the airline’s response “should have been much swifter”.
In a statement, Chandrasekaran said, “The incident on Air India flight AI102 on November 26th, 2022, has been a matter of personal anguish to me and my colleagues… Air India’s response should have been much swifter. We fell short of addressing this situation the way it should have been.”
“The Tata Group and Air India stand by the safety and well-being of our passengers and crew with full conviction. We will review and repair every process to prevent or address any incidents of such unruly nature,” he noted.
