NEW DELHI: Flyers are expected to proceed towards boarding gates after check-ins at airports on their own and there is no obligation of airlines to escort every passenger, the Supreme Court said on Tuesday. The top court said that if a passenger encounters difficulty to report at the boarding gate, she or he should seek assistance of the ground- staff.
A bench comprising Justices A M Khanwilkar and Dinesh Maheshwari said if such request is made, there is no reason to presume that the ground- staff of the concerned airline will not extend logistical assistance to facilitate the passenger for reporting at the boarding gate in time.