MUMBAI: Mumbai Metro one, which has had a snag free ride and almost 99 percent punctuality, has now emerged as a training centre for upcoming crews of Metro systems coming up in Mumbai and across Maharashtra.
A Mumbai Metro One official said, “Over the years, Metro One has successfully made over 350 training modules covering subjects on metro operations, metro maintenance, ticket sales, cash management, maximization of revenue, soft skills, metro safety, metro security, customer experience, crowd management, behavioral training, customer service, conflict management, etc.”
Metro-1 has decided to venture into training employees of various organizations in addition to its own employees by establishing an institute – MOULD (Metro One Universe of Learning & Development).
