MUMBAI: With thousands of complaints pouring in from celebrities to common citizens about “inflated power bills”, Adani Electricity on Wednesday announced a video call facility to redress grievances without having to step out of home.
It assured no power connection will be disconnected over non-payment of dues and also announced installation of seven lakh automated smart meters to get readings without human intervention. Adani has a total 29 lakh consumers in Mumbai, and others will get smart meters gradually.
Meanwhile, a businessman from Mulund, Ravindra Desai, has filed a public interest litigation (PIL) before the Bombay high court for its intervention against such “excessive bills during the lockdown’’.
The PIL, filed through advocate Vishal Saxena, sought orders to ensure power bills are reduced for June and for electricity distribution companies to formulate a strategy to avoid exorbitant bills during the Covid-19 pandemic. The PIL, which sought a hearing for July 3, has pleaded for a stay in bill payment for June and for waiver of late payment charges, pending a hearing in the matter.