Air India has issued a statement addressing the incident, which occurred during a flight from Gatwick to Amritsar on November 24. The footage circulating on social media shows a continuous drip of water from the overhead bins onto passenger seats, prompting speculation as the cause remained unclear initially.
“Flight AI169 operating from Gatwick to Amritsar on 24th November 2023 had developed a rare occurrence of condensation adjustment inside the cabin,” the airline said in the statement.