Union Minister Jyotiraditya Scindia has said he was “investigating the matter” himself amid anger over IndiGo denying boarding to a child with disability. “There is zero tolerance towards such behaviour. No human being should have to go through this! Investigating the matter by myself, post which appropriate action will be taken (sic),” the aviation minister tweeted on Monday morning, sharing a post by a journalist that gave the details of the incident.
The incident happened on Saturday, according to a post that was widely shared on social media by Manisha Gupta, the founder and director of a consultancy called Start Up India.
“Yesterday, at the Ranchi airport, an adolescent with special needs, was in great distress. He had had a very uncomfortable car ride to the airport. By the time he had gone through security check and reached the gate (almost an hour ahead of boarding), he seemed to be in the throes of hunger, thirst, anxiety and confusion,” the post read, calling it an incident of “shame and distress”.
