LPG customers will soon be able to decide which distributor they want their LPG refill from. The facility will be launched soon on a pilot basis in Chandigarh, Coimbatore, Gurgaon, Pune, and Ranchi.
While booking an LPG refill through a mobile app/customer portal using registered login, the customer would be shown the list of delivering distributors along with their performance rating. The customer can opt for any of the distributors from the list applicable for his/her area to get an LPG refill delivery.
“The service will not only empower the customers by way of enhanced choice but also inspire healthy competition amongst the distributors to provide the best in class services to the customers and improve their performance ratings,” the Ministry of Petroleum and Natural Gas said in a press note.
