CHENNAI: To ensure quick passage of vehicles in toll plazas, the National Highways Authority of India (NHAI) has announced that when there are long queues, vehicles will be allowed to pass without paying any toll till the queue is less than 100 m. “If there is a queue of waiting vehicles of more than 100 m due to some reason, the vehicles will be allowed to pass without paying a toll.
For this purpose, a yellow line at a distance of 100 m from the toll booth will be marked in each toll lane. This is to inculcate further sense of accountability in toll plaza operators,” the NHAI said in a recent directive to toll plaza operators.