Mumbai Post-pandemic, Western Railway is gradually increasing its daily services and has now come to 1383 total services offered in a day. However, in the last few weeks, due to various technical reasons, trains have been delayed on WR line, leaving the commuters frustrated. WR data also shows that there has been a dip in punctuality rate in last few months. However, according to WR, it continues to do better than pre-Covid times.
“In the last one month there have been technical glitches every week causing delay in train services along the WR. This was not a very common phenomenon earlier, but now the delays are frequent. With air-conditioned trains scheduled in between regular local trains, sometimes the wait is long,” said Nita Damodar, 38, regular commuter from Borivali to Mumbai Central.
Overall punctuality of trains along WR was at 96.2 per cent in October however before pandemic it was 95 per cent. In the month of April, the punctuality rate of trains stood at 98.6 per cent, including air-conditioned and regular suburban locals.