KOCHI: At a time when Kochi Metro Rail Limited (KMRL) is looking to actively revive itself from the setbacks brought in by the pandemic and subsequent lockdowns, the agency’s ‘Kochi 1 card’ has been giving travellers a hard time. While commuters are looking for easier ways to recharge their cards, the officials demand they must renew Know Your Customer (KYC) details every year through the e-KYC platform.
