Mumbai: Thousands of passengers who have booked their summer holiday air tickets on Jet Airways are now stressed over the prospect of a ruined holiday and the money they would lose. For, Jet has been cancelling a large number of flights on a daily basis, while it also levies the steepest fee on flyers voluntarily cancelling their tickets.
While the government has allowed Jet to cancel any number of flights with impunity, if a passenger decides to cancel ticket, given Jet’s unpredictability, the airline will charge them a steep cancellation fee that can go up to Rs 4,600 for an economy-class ticket.
Last month, Jet hiked its cancellation fee. At present, Jet Airways operates about 120 daily flights, which is about one-sixth the number of flights it operated at its peak, say industry sources.
Most Jet passengers aren’t told whether their flight will be operated or cancelled till the last 72 hours or so. Once Jet cancels the ticket, it is legally bound only to refund the airfare.
