A disability rights advocate with cerebral palsy was allegedly made to wait at the check-in counter, apparently because she was travelling alone, on Sunday.
Jeeja Ghosh complained that the airline could not provide a wheelchair and also did not have anyone to push one.
The airline representative allegedly asked Ghosh why she did not have an escort accompanying her.
Ghosh said she felt “extremely hurt” by Sunday’s incident. “I can travel alone, so why were they insisting on an escort?” she asked.
An independent and widely travelled woman, Ghosh was scheduled to board a GoAir flight to Delhi from the Calcutta airport on Sunday afternoon. She was on her way to Delhi with three others to attend a conference on disability on Monday.