There are occasions when you try to book a ticket through the Indian Railway Catering and Tourism Corporation (IRCTC) website which leads you to common issues like the tickets weren’t booked, but the money gets deducted from your bank account. Then you have to wait for days to get refunds which frustrates passengers.
However, IRCTC is making some changes to process refunds faster in cases where a ticket doesn’t get booked or you cancel your tickets.
India Today cited sources mentioning that the update is in the works, thanks to the initiative of IRCTC and the Centre for Railways Information Systems (CRIS).
