The information desk facility at Kempegowda international airport in Bengaluru (KIAB/ BLR Airport) will now also be contactless. These virtual desks, offering passengers a touch-free and safe way to seek assistance and information without face-to-face human interaction, will be available at four locations within the terminal, Bangalore International Airport Limited operator of BLR airport – said in a statement.
The facility enables passengers to have real-time conversations with Airport staff located remotely, over touch-free video. “A passenger simply has to stand in front of the Virtual Desk, thereby activating the sensors, to begin the interaction”, it said. Passengers can avail this facility round the clock on information related to BLR airport, facilities, flights, F&B and transport.