There are liquor-related incidents almost every day but Air India has seen major changes in reporting intoxication cases post reviewing its in-flight alcohol service policy in January, the airline’s chief executive officer and managing director (CEO & MD) Campbell Wilson said on Monday.
The airline had reviewed its alcohol service policy on January 7 after an incident involving a ‘drunk’ male passenger allegedly urinating on a woman on board a New York- Delhi flight on November 26, 2022, created an uproar.
“When we reviewed our onboard liquor policy, we found that our policy was in line with the standards. We, however, educated our crew and have encouraged the practice of reporting cases,” he said while addressing the media virtually.
