Passengers, who arrived in Istanbul from Delhi on an IndiGo flight on Saturday, said their plane landed in the Turkish city without their luggage even as the airline insisted that they had offloaded just a limited number of checked-in bags because of payload restrictions due to heavy headwind.
A Pune-based chemical technologist, Chinmay Dabke, who was on the flight, tweeted on Monday: “Just flew in on @IndiGo6E flight 6E 11 from Delhi to Istanbul last evening. We received this piece of paper when we were waiting for our luggage at the belt. The airline did not load the luggage of the ENTIRE FLIGHT. Not a single passenger got their luggage (1/n) #shameonindigo.”
The note Dabke tweeted informed them that their baggage could not be uploaded due to operational reasons.
