Low-cost carrier IndiGo has said that its brand name is being misused by certain people who have managed to extract personal information and confidential bank details of gullible customers under a vishing scam.
In a warning issued after several people approached the airline seeking their money back, IndiGo said, “Please be cautioned that certain people are misusing our brand name ‘IndiGo’, and are claiming to represent IndiGo in order to extract personal information and confidential bank details.”
The advisory explained that neither IndiGo employees nor its agents ask for the credit/debit card number, CVV, net banking login ID, password or any other sensitive information of customers. “Our employees/agents will never ask you to transfer funds to a personal account or to install third-party Apps to view your screen,” the airline said.