A passenger named Sagarika Patnaik was in for a surprise when she boarded an IndiGo flight from Pune to Nagpur on November 26. Her allotted seat was missing the seat cushion while the backrest cushion was still in place. Yes, you read that right! Her husband Subrat Patnaik tweeted a picture of the seat, and it has since been gaining significant traction on social media.
Subrat told Hindustan Times that seat 10A, which was by the window, did not have a cushion. When his wife raised the issue with the cabin crew, they instructed her to search for the cushion under her seat. Sagarika then searched for it but couldn’t find it. Subrat told HT, “The situation was causing inconvenience to other passengers who were boarding the flight, as my wife was standing in the aisle. When she raised the concern again with the cabin crew, they arranged for a spare cushion to be brought over by a ground staff member who then placed it on the seat.”
