IndiGo airlines on Tuesday said a passenger whose connecting flight is cancelled can now rebook that part of the journey or take the refund for the same.
In a press release, the airline said: “The new additional option will allow a customer whose connecting flight has been cancelled, to either rebook partially – i.e. from origin till transit station or from transit station to destination – or take refund for the unused sector.”
The rebooking or refund option is only for that leg of the journey that has been cancelled by the airline.