Charging a customer for 51.47 litres of diesel for a car with only 48-litre fuel capacity has cost the Indian Oil Corporation Limited and its petrol pump in Sector 33-B dear.
Terming them guilty of unfair trade practice, the District Consumer Disputes Redressal Commission, Chandigarh, has directed them to pay ₹5,000 as compensation to the complainant, Aryan Jajma, of Preet Nagar, Zirakpur.
In his complaint, Jajma had alleged that in January 2020, he had visited the Sector-33 petrol pump to get his Maruti Vitara Brezza refuelled.
Much to his astonishment, the fuel machine showed 51.47 litres of diesel had been filled, while his car’s fuel capacity was only 48 litres and it already had around 10 litres of diesel in it.
