NEW DELHI: A 10-year-old child flying from Delhi to Frankfurt last week sustained burn injuries when hot beverage spilled on her on a Vistara flight. While the child’s family has accused the airline of handling the issue “poorly” and that “the crew did not apologise,”
Vistara says the airline and the crew followed all norms.
The child’s mother Rachna Gupta Tweeted from her handle @GuptaRachna76 : “Vistara air hostess cause(d) second degree burn to 10 year old on flight to Frankfurt. An unfortunate accident poorly handled. (Air) hostess, captain or crew members didn’t apologise.
