Govt releases passenger charter specifying rights of air travellers

According to the charter, if a domestic flight is expected to be delayed by more than six hours, the airline would offer an option of “alternate flight” to the passenger within that time

Civil Aviation Minister Suresh Prabhu released the passenger charter on Wednesday which specifies rights of air travellers.

The charter states that if a domestic flight is expected to be delayed by more than six hours, then the airline would offer an option of “alternate flight” to the passenger within that time, or it will refund the full price of the ticket.