LUCKNOW Phones are ringing all day at the ‘1912’ power helpline as residents of the 12 districts under the Madhyanchal Vidyut Vitaran Nigam are facing frequent power cuts in the scorching June heat. From Lucknow alone, about 3,000 complaints are received every day at the helpline.
According to the helpline staff, most of the calls regarding power cuts are received between 9 am and 1:30 am. However, the helpline receives 600-700 calls on average between 2 am and 9 am as well. In all, the power helpline has been receiving 18-20,000 phone calls every day for the last 20 days, highlighting the severity of power cuts. The high number of complaint calls are likely to continue till the onset of the monsoon season.